Mobile Restroom and Shower Trailer FAQs

Pre-Sale Questions

How long does it take to build a Black Tie restroom/shower trailer?

Trailers that we have in stock can be shipped out immediately. Our made-to-order trailers can take (up to 6-10 weeks) depending on how complex the custom order may be.

What are the delivery charges?

Delivery charges are based on the size of the trailer and the distance from factory to the destination.

What kind of financing is available to me?

Please see our Financing page for more information or reach out to our sales team ( directly and they can provide you with the best available financing options.

Are there any bundling packages?

Yes, we do provide custom bundling packages for our clients. Please contact us to request special bundling services for your custom trailer. Visit our customizations page for sophisticated design inspiration!

What areas do you ship Black Tie Products trailers to?

We can ship trailers to all 50 states as well as Canada and Mexico.

Does Black Tie Products provide rental options?

Black Tie proudly manufacturers trailers, though we do not rent trailers. However, depending on your area, we can recommend a Black Tie customer that will be able to assist with your rental need. Please connect with our support staff or call (877)253-3533 for more information.

Existing Product Questions

When should I maintenance my trailer?

Your trailer has been built with integrity to be very durable, however maintenance is required after every use. Please contact our Parts and Services department to request maintenance or other services.

Where do I find parts and services?

Click here to be directed to our Parts and Services page, or please call (877) 253-3533.

I lost my manual, how do I get a new one?

All Black Tie Products trailers are fixed with a QR code that directs to our set-up guide located on the inside of the mechanical room door. If for any reason this is unavailable or you are interested in a future purchase, you can find our convenient how-to videos demonstrating General Set-up or Mechanical Room layout on our Getting To Know Your Trailer page. They provide an excellent visual source as a run-through for set-up purposes.

Who do I contact with any warranty issues on my trailer?

Please email sales ( or connect with our Parts and Services department to request any parts needed. Refer to our Warranty page for more information.

Are Black Tie restroom trailers ADA compliant?

Yes, we have designed comfortable and accommodating restroom trailers that are ADA compliant for all guests from the exterior entrance to the interior facilities. Please visit our selection of ADA compliant trailers to learn more.

Where can I view your trailers in person?

In-stock trailers can be viewed at our two locations in Elkhart, IN and Mesquite, TX. We will also be featuring our trailers at the 2025 WWETT show in Indianapolis (February 17-20).